We’re here for you,
personal and reliable.
In short: The fastest way to reach us is via WhatsApp or phone at +49 1522 3002246, or by email at info@echthaardirekt.de. We are a purely online shop without a physical store; for a consultation, send us a photo of your hair in daylight, and we will recommend the method, quantity, length and color for you.
Do you have questions about our products, your order, or need individual advice? Write to us anytime. We will get back to you as quickly as possible. Real hair deserves real service.
Phone
+49 1522 3002246
Frequently asked questions about contact
What is the fastest way to reach EchtHaar Direkt?
Via WhatsApp or phone at +49 1522 3002246, or by email at info@echthaardirekt.de. We are a purely online shop without a physical store; consultations are handled via WhatsApp or email, ideally with a photo of your hair in daylight.
How does the consultation work?
You send us a photo of your hair and tell us what you have in mind. We recommend the method, quantity, length and color before you order. For a custom color, you will receive a photo of your finished strands for approval before shipping.
Where can I find answers to common questions?
On durability, care, quantity and costs under Questions and Answers, on the ordering process under Ordering Extensions: Step by Step, and on payment and shipping under Payment and Shipping.
Where can customers connect with each other?
In our Facebook group with other customers, hairstylists and professionals, link at the top of this page. If you are looking for a stylist nearby: Find a stylist.
